Dawlance Centre 7/4, Civil Lines-9, Dr. Ziauddin Ahmed Road, Karachi.
Multiple Locations
 | 2 Star Ranking >> Read Reviews

Dawlance is a household brand of home appliances in Pakistan. Dawlance began its operations in 1980 and has grown steadily over the past three decades..more



 | 2 Star Ranking >> Read Reviews
Dawlance Centre 7/4, Civil Lines-9, Dr. Ziauddin Ahmed Road, Karachi.
Multiple Locations

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 | 2 Star Ranking
aggregated over 3 reviews.
Raja Imran Sikandar  on 6/1/2019 12:41:42 PM

"My Dawlance fridge malfunctioned at the start of the month of Ramazan. I launch a complaint against it. One of the reps visited and informed me that the rubber seal has leaked and needs to be changed, which we agreed and paid whatever they charged. However the fridge could never give the required performance even after the part replacement. After complaining again and again, another rep visited but he was unable to resolve the problem rather as per him there is no issue however the food always rots in one day. Today I observed that the lower door of the fridge had been fixed at a tilt angle and there was a large gap on the upper side of theb lower door. Strange.. if a technician is a company rep how can he fix a door so irresponsibly and unable to satisfy the customer. I don’t know what to do now! If I called some local technician, I would have had my fridge working in one day and here DAWLANCE company is unable or don’t want to rectify a problem for which I have already paid. Very unfortunate and frustrating situation!"

Atta-ur-Rahman  on 11/10/2012 12:43:32 PM

"No doubt, Dawlance offers a wide range of products. However, their after sales service is not good at all. I had a bitter experience with them recently. I purchased a Dawlance Automatic Washing Machine model 1600-A form their sales point at Rashid Minhas road. After about 18 months, it started giving off some noise. I thought that its main shaft or bearings needed some greasing. In order to save from any serious damage, I sent the machine for an overhaul to Dawlance Service Centre in Kehkashan Society. The men asked me to pay the due amount in advance, otherwise they would not proceed. So I paid them half the amount. They checked the machine and said that its gear-box would have to be repaired. I told them that the machine was okay in all respects but they insisted that the gear box needed extensive repairs. Anyways, they released the machines after four weeks. BUT INSTEAD OF OVERHAULING, THEY DAMAGED THE MACHINE. It now runs at such a slow speed that even the detergent does not dissolve properly. Dawlance is a big national brand and one does not expect such poor after sales service from them. It is advisable that instead of spending huge amounts on advertising and branding they should invest in the training of their product support staff."

waseem udddin far  on 6/24/2011 11:51:35 AM

"I like H-Zone refrigerators by Dawlance. They consume minimum electricity and keep things frozen even during long bouts of electric failures."

Company Network

Head Office
Address :  Dawlance Centre 7/4, Civil Lines-9, Dr. Ziauddin Ahmed Road, Karachi.
Landmarks :  Clifton Steel Bridge, Dr. Ziauddin Ahmed Road, Karachi Club
City / District :  Karachi
:+92-21-35652450, 35652451 more
:+92-21-35652450, 35652451, 35652452, 35652453, 35652454, 35652455, 35652456, 35652457, 35652458, 35652459
Fax: +92-21-35674643
Mobile: 0311-1117359
Service Centre
Address :  Plot No. C-28-C, 24th Commercial Street, Phase II Extension, DHA, Karachi.
City / District :  Karachi
Phone: +92-21-35888500, 36066798
Mobile: 0311-1117359
Service Centre
Address :  Plot No. SC-7, Scheme No. 7, Chandni Chowk, Off University Road, Old Sabzi Mandi, Karachi.
Landmarks :  Chandni Chowk, Old Sabzi Mandi
City / District :  Karachi
Phone: +92-21-34923708, 34923709
Mobile: 0311-1117359
Display Centre
Address :  Shop-26-27-28-29, Saima Classic, Rashid Minhas Road, Gulistan-e-Johar, Karachi.
Landmarks :  Johar Mor, Rashid Minhas Road, Saima Classic
City / District :  Karachi
Phone: +92-21-34800065
Service Centre
Address :  L-2526 Darakshal Society, Malir Kala Board, Near Malir Town Office, Quaidabad, Karachi.
Landmarks :  Darakshal Society, Quaidabad
City / District :  Karachi
Phone: +92-21-34518261, 34518269
Service Centre
Address :  309-A, Shadman Colony, Shadman, Lahore.
Landmarks :  Shadman Colony
City / District :  Lahore
Phone: +92-42-35960271, 35960274
Mobile: 0311-1117359
Service Centre
Address :  Street No. 34, 4-Chenab Market, G-7/1, Islamabad.
Landmarks :  Chenab Market, G-7 Markaz
City / District :  Islamabad
Phone: +92-51-2202977, 2204498
Mobile: 0311-1117359
Service Centre
Address :  36-C-1, Satellite Town, Rawalpindi.
City / District :  Rawalpindi
Phone: +92-51-4451101, 4841074

Company Profile

Dawlance is a household brand of home appliances in Pakistan. Dawlance began its operations in 1980 and has grown steadily over the past three decades into a company known for quality and reliability of its products and services.

Dawlance achieved the ISO-9001 Certification in 1999 and ISO-14000 Certification in 2001. In 2010 Dawlance launched its healthcare product line.

Company Values:

  • Reliability is our core value
  • Teamwork
  • Communication
  • Transparency
  • Respect
  • Openness & Candor
  • Creativity

Our Products:

  • Refrigerators
  • Freezers
  • Air Conditioners
  • Washing Machines
  • Microwave Oven

Business Details

Y.O.E: 1980
Business Type: Retailers, Wholesalers, Manufacturers
Specialization: Dawlance is the premiere Home Appliances company in Pakistan, with a product range, stemming from Refrigerators to Microwave Ovens and Air Conditioners to Washing Machines.
Certifications: ISO-9001:2000 QMS Certification. ISO-14000 EMS Certification. Registered with SECP.
Affiliations: Arçelik AS Group
Memberships: Karachi Chamber of Commerce & Industry.
Parking Facility: Plenty of Street Parking is available
Business Hours:
Monday 09:00 AM To 05:00 PM
Tuesday 09:00 AM To 05:00 PM
Wednesday 09:00 AM To 05:00 PM
Thursday 09:00 AM To 05:00 PM
Closed Now
Friday 09:00 AM To 05:00 PM
Saturday 09:00 AM To 05:00 PM