"We booked umrah package in January-2025 through Zawar Al-Madinah Tour & Travels and had a very bad experience with them. We booked 5-star hotel nearest to Haram in Makkah and in Madinah. However, upon arrival in Jeddah, we were informed that our reservations were canceled and we were relocated to a third class hotel “Tara Al-Khalil” far from Haram in Makkah for 2 nights and upon protest moved to Jumeriah Jabal Omar for the remaining 3-nights. Same thing happened at Madinah. Our reserved booking at Emaar Mektan Hotel was not made, and we faced distress. Zawar Al-Madinah Tour & Travels is involved in fraudulent practices. Stay away from such tour operators who do not even forgive the guests of Allah and not only cause mental distress for them but also waste money."