"Pakistan's worst ever service. I made a call and wait for 25 minutes. No representative attended. I dropped due to balance. I ordered via bank card to avail discount. And now lost my money. No response from any of the contact numbers. Email addresses delivery failed. Please don't buy from this platform."

"I placed the order dated 22-3-2024 on online website and pay the amount by card. Today, 30-3-2024, I received a call from the Dawai.pk (021-111-329-224) informing me that they don't have some of the mentioned medicines, so they are to refund my cash back. From the day of order I have called them a lot of times but no one is there to answer the calls. This is very unprofessional attitude from your side please resolve my issue as soon as possible and dispatch my order with the refund amount."

"Displaying out-of-stock items on the website, with a discount offer on advance payment, then provide no update of the delivery to the customers, no call or text or email regarding the late delivery. When a customer call the helpline the call representative only has two line statement, sorry for this, and please cooperate your issue will be resolved. My case is still open for the past two months. Requesting a refund but no satisfactory response up till now!"

"Very pathetic services, they never deliver your medicines if you have made pre-payment and won't even refund the amount!"